Customer

PRICING and BILLING
Once an order is placed with Mimeki, your credit card will be billed immediately to guarantee the start of the production process for your order. 

RETURN POLICY
Mimeki Collection:
We will be glad to refund or exchange any new and unused merchandise for up to 30 days. You may return your item(s) to our Returns department. New, unused Full Price merchandise may be returned for merchandise credit with a gift receipt. Price adjustments on previous purchases are not permitted. For items being sent to our Returns department, please be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. A return label will be provided upon request."

QUESTIONS?
Please let us know if there are other questions you have about shopping at mimeki.com. You may email us at info@mimeki.com or call us directly at 1-866-714-9907. Our customer service hours are 9am to 5pm, Monday through Friday.